Effective Date: 05/02/2025

Welcome to Malabis Store App! These Terms and Conditions (“Terms”) govern your access and use of our website (https://malabis.app) and services. By using our website, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. Definitions

  • “We,” “Us,” “Our” refers to Malabis Store App, registered in Nagpur, India.
  • “You,” “Your,” “User,” “Customer” refers to any person accessing our website or purchasing from us.
  • “Website” refers to https://malabis.app and all associated platforms.
  • “Products” refer to the modest fashion and accessories available for purchase on our website.

2. Use of Website

🔹 You must be at least 18 years old or have parental/guardian consent to use this website.
🔹 You agree not to use our website for any unlawful or fraudulent activities.
🔹 We reserve the right to modify, suspend, or terminate access to our website at any time.

3. Product Information & Pricing

  • We strive to provide accurate descriptions, but we do not guarantee that all product information, pricing, or availability will be error-free.
  • Prices are subject to change without prior notice.
  • We reserve the right to cancel any order due to pricing errors or product unavailability.

4. Ordering & Payment

✅ Orders can be placed through our website by following the checkout process.
✅ Full payment is required before processing your order.
✅ We accept UPI, credit/debit cards, and other online payment methods.
✅ All payments are securely processed through third-party gateways. We do not store your card details.

Order Cancellation:

  • You may cancel your order before it is shipped by contacting our support team.
  • We reserve the right to cancel an order for any reason, including payment failure or stock issues.

5. Shipping & Delivery

🚚 We offer standard and expedited shipping across India and select international locations.
🚚 Shipping charges are displayed at checkout and vary based on location.
🚚 Estimated delivery time depends on your location and selected shipping method.

International Shipping:

  • Customs duties/taxes (if applicable) are the responsibility of the customer.

For more details, refer to our Shipping Policy.

6. Returns & Refunds

📦 We accept returns for eligible items within 5 days of purchase.
📦 Items must be unused, in original condition, and with tags attached.
📦 Refunds will be processed after inspection and will be credited to the original payment method.

Non-Returnable Items:

  • Used, damaged, or personalized items.
  • Items purchased during a sale or with a discount code.

For detailed terms, visit our Return Policy page.

7. Intellectual Property Rights

  • All content, including text, images, logos, and website design, is the property of Malabis Store App and is protected by copyright and trademark laws.
  • Unauthorized use, reproduction, or distribution of any website content is strictly prohibited.

8. User Conduct

You agree not to:
❌ Use our website for illegal activities.
❌ Post false, misleading, or harmful content.
❌ Attempt to hack, disrupt, or manipulate our website.
❌ Copy, distribute, or sell any content from our website without permission.

We reserve the right to terminate accounts violating these rules.

9. Limitation of Liability

We are not responsible for:

  • Any indirect, incidental, or consequential damages resulting from the use of our website or products.
  • Errors, delays, or service interruptions beyond our control.
  • Losses due to unauthorized access to your personal account or payment details.

10. Third-Party Links

Our website may contain links to external websites. We do not control third-party content and are not responsible for their policies or actions.

11. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

12. Termination of Services

We may terminate your access to our website if you:

  • Violate these Terms.
  • Engage in fraudulent activities.
  • Misuse our services in any way.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any disputes arising from these Terms shall be resolved in the courts of Nagpur, Maharashtra.

14. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page, and your continued use of our website constitutes acceptance of the updated Terms.

15. Contact Us

If you have any questions about these Terms, please contact us:

📍 Address: Plot No. 9, Flat No. 402, Fourth Floor, Rai Asshiyan, Zingabai Takli, In front of Sant Mary Cricket Ground, Nagpur – 440013, India.
📧 Email: [email protected]
📞 Phone: +91 7218982767